Data Deletion

If you messaged a business that uses ChatFleet

When you chat with a business on Facebook Messenger, Instagram, or WhatsApp, ChatFleet stores that conversation on the business's behalf so their team can reply. To have your messages and profile data permanently deleted, you can either:

• Remove ChatFleet from your Facebook settings (Settings & privacy → Settings → Apps and Websites). Facebook then sends us an automated deletion request and your data is removed.
• Or email us at privacy@chatfleet.shop with the page/profile you messaged, and we will delete your data within 30 days.

If you are a ChatFleet account holder

Admins can export or permanently delete customer data from Settings → Privacy (GDPR). To delete your own workspace account, contact your administrator or our support team.

What gets deleted

All conversations, messages, attachments, and profile information (name, avatar) associated with your Messenger/Instagram/WhatsApp identity are removed from our database and media storage.