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Privacy Policy

Last updated: 2026

1. Information we collect

We collect account details (name, email), the social-inbox messages you manage, and usage data needed to operate the service.

2. How we use it

To provide the dashboard, route and analyze conversations, generate reports, and improve the product. We do not sell your data.

3. Third-party platforms

When you connect Meta (Facebook/Instagram) or WhatsApp, message data is processed per their platform policies. Access tokens are stored encrypted (AES-256).

4. Data security

We use encryption in transit and at rest for sensitive credentials, role-based access, and audit logging.

5. Your rights

You may request export or deletion of your data at any time from Settings or by contacting support.

6. Contact

Questions about this policy? Contact your workspace administrator or our support team.

See also our Terms & Conditions.